Are you Fit & Passionate to join our at Thailand's Premier Health & Fitness Retreat?

Overview of PhuketFit:

PhuketFit is a premier health and fitness retreat with 25 boutique rooms, renowned for its specialized residential weight loss and fitness programs. We seek an Operations Manager to implement the company’s plans to enhance our hospitality and F&B services along with events, experiences, and retail offerings.

Your Role With Us:

You’ll report directly to the Managing Director on a daily and monthly basis, you will also be expected to provide weekly, monthly, and quarterly progress updates to the Management Committee. The Operations Manager will oversee aspects of PhuketFit’s non-fitness related resort operations, ensuring exceptional service and operational efficiency. The role requires a proactive approach to delivering services, managing staff, and implementing plans approved by the Board.

Operations Manager Job Responsibilities:

Operational Management

  • Oversee daily operations of the resort, including accommodation, front office, dining services, maintenance, and housekeeping.
  • Ensure high standards of hospitality and service.
  • Manage customer service operations.
  • Regularly complete property inspections for maintenance planning purposes.

Performance Improvement

  • Implement Management Committee developed plans to improve the performance of current services to enhance client satisfaction.
  • Implement board-approved plans to expand guest services.

Client Experience

  • Address and resolve client feedback and issues effectively.
  • Manage customer experience and customer relations.

Qualifications/Skills & Requirements

  • Proven operations experience in the boutique hotels industry, health & wellness centres, or similar.
  • Excellent communication & interpersonal skills.
  • Strong customer service orientation.
  • Strong leadership & organisational skills.
  • Ability to work independantly, and as part of a diverse team.
  • Proactive & client-focused approach.
  • Work effectively in a fast-pace environment.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Accommodation and meals provided.
  • Opportunity to work in a scenic and supportive environment.
  • Professional development and career growth opportunities.

Application Process:

Interested candidates may submit their resume & cover letter with relevant experience and vision for this role along with references. At PhuketFit, we welcome candidates with diverse backgrounds to apply.

KICKSTART YOUR CAREER WITH US. Let's connect today!

Submit your resume via recruitment@phuketfit.com